A website is not a brochure you publish once
The work that lasts is usually the unglamorous part: updating opening hours, adding this year’s event, fixing a form that stopped arriving. Build with that in mind, or budget for someone to do it.
Notes
Short pieces for people about to commission a site.
What “responsive” actually has to mean
It is not enough that the layout reflows. Buttons must be tappable, phone numbers must call, and a booking flow that takes eight steps on a phone is still a broken site.
Bring a budget if you have one
A range is more useful than a mystery. It lets me say quickly what is possible — and what should wait for a second phase.